迅狐 (Foxlink VPN) Privacy Policy

Last Updated: September 2, 2026
Effective Date: September 2, 2026

Welcome to 迅狐 (Foxlink VPN).

We take the protection of your personal information and privacy seriously. This Privacy Policy explains how 迅狐 (Foxlink VPN) collects, uses, stores, shares, and protects information when you use our applications and related services, and how you may exercise your rights regarding your personal information.

This Privacy Policy applies to the 迅狐 (Foxlink VPN) application and related services, including account registration and login, VPN connections, memberships, data packages, dedicated IP services, payments, referral programs, device management, customer support, and other related features.

Please read this Privacy Policy carefully before using 迅狐 (Foxlink VPN).

Important Notice About VPN Traffic

迅狐 (Foxlink VPN) does not record or store the contents of communications transmitted through the VPN as user activity logs.

We do not record the contents of webpages you visit, search terms entered on third-party websites, chat or instant messaging content, email contents, files transmitted through third-party applications, or other communication contents transmitted through the VPN for the purpose of monitoring browsing behavior, creating user profiles, or serving behavioral advertising.

However, certain technical and account-related information must be processed in order to establish and maintain VPN connections, calculate data usage, provide paid services, protect account and network security, manage devices, prevent abuse, and troubleshoot technical problems. Such information may include account information, device information, IP addresses, VPN node information, connection status, traffic usage, order information, and necessary technical logs.

1. Service Operators and Personal Information Controllers

The entity responsible for your personal information depends on the platform or distribution channel through which you obtain and use 迅狐 (Foxlink VPN).

Google Play Version

For the Android version of 迅狐 (Foxlink VPN) distributed through Google Play:

Developer / Operator / Personal Information Controller:
KE INTERNATIONAL CO., LTD

Product Name:
迅狐 (Foxlink VPN)

Apple App Store Version

For the iOS version of Foxlink VPN distributed through the Apple App Store:

Operator / Personal Information Controller:
QuantSigma Data Solutions Limited

Product Name:
Foxlink VPN

Where this Privacy Policy uses the terms “we,” “us,” “our,” or “Foxlink VPN,” these terms refer to the applicable operator responsible for the version of the service you are using.

Privacy Contact

For privacy questions, complaints, requests to access or correct personal information, or other privacy-related inquiries:

Email:
bot@foxlink.cloud

For account deletion requests submitted outside the application:

Account Deletion Email:
felix.hu1009@gmail.com

We may require reasonable verification of your identity and account ownership before processing requests involving account information, personal information, or account deletion.

After receiving a complete request and completing any necessary verification, we will generally process or respond to the request within 15 business days, unless applicable law requires a different period.

2. Information We Collect and Process

Depending on the functions you use, we may process the following categories of information.

Data Category Information Involved Primary Purpose
Account Information Email address, account name, user ID, password authentication credentials, login tokens Registration, login, authentication, account recovery and account security
Device Information Device identifiers, app instance identifiers, device type, device model, operating system and version, app version Device management, login security, device recognition, compatibility and device-limit management
Network and VPN Connection Information IP address, network type, selected or assigned VPN node, connection status, traffic usage, necessary connection error information Establishing VPN connections, routing, traffic calculation, security and troubleshooting
Membership Information Membership type, validity period, data package balance, service entitlements Providing and managing paid services
Order and Payment Information Order number, product or service purchased, amount, payment channel, payment status, transaction identifier Purchases, activation, refunds, reconciliation and customer support
Referral and Attribution Information Referral code, channel ID, installation source, attribution information, first launch and app wake-up information Referral programs, channel attribution, statistics and anti-fraud
User Configuration Information Favorites, saved nodes, application settings and other preferences Saving and synchronizing user settings
Customer Support Information Email address, user ID, messages, screenshots, order information, device information and issue descriptions voluntarily submitted Customer support, troubleshooting, complaints and refunds
Camera and QR Code Information Real-time camera images used for QR recognition, QR code recognition results and temporary login tokens QR-code-based login or authentication

We seek to process only information that is reasonably necessary for the relevant service or feature.

3. Account Registration, Login and Security

When you register for or log in to 迅狐 (Foxlink VPN), we may process information including:

  • Email address;

  • Account name;

  • User ID;

  • Password or password authentication credentials;

  • Login tokens;

  • Login time and status;

  • Device information;

  • IP address;

  • App instance information.

This information is used to create and maintain your account, authenticate login requests, support automatic login, recover accounts, manage logged-in devices, protect account security, and detect suspicious or unauthorized activity.

Authentication credentials and passwords are handled using appropriate technical safeguards. We do not intentionally disclose your password to third parties.

Information associated with your user ID or account is not described by us as fully anonymous where it can reasonably be linked back to your account.

4. Information Processed During VPN Connections

When you actively enable 迅狐 (Foxlink VPN) and establish a VPN connection, we need to process technical information necessary to provide the VPN service.

This may include:

  • Your current IP address;

  • Network type;

  • VPN node selected by you or automatically assigned;

  • Connection status;

  • Connection start or termination information where technically necessary;

  • Traffic usage;

  • Membership or data package status;

  • Necessary information regarding connection failures;

  • Server or network error information;

  • Security and anti-abuse information.

We use this information to:

  • Establish and maintain VPN connections;

  • Route network traffic through the requested VPN node;

  • Calculate traffic usage;

  • Verify service entitlement;

  • Apply account or device limits;

  • Protect servers and accounts against abuse;

  • Detect abnormal activity;

  • Diagnose connection failures;

  • Maintain service stability.

5. VPN Communication Content We Do Not Log

5.1 Communication Content

We do not record or store the following as user activity logs for the purpose of monitoring your online behavior:

  • Contents of webpages you visit;

  • Search terms entered into third-party websites;

  • Articles or webpage contents you read;

  • Chat or instant messaging contents;

  • Telegram or other messaging contents;

  • Email body contents;

  • Files, images or messages transmitted through third-party applications;

  • Passwords entered into third-party websites or applications;

  • Contents of data packets transmitted through the VPN.

VPN technology necessarily requires network traffic to pass through VPN servers selected or assigned for the connection.

The technical transmission of traffic through a VPN server does not mean that we store the contents of those communications as user activity logs.

5.2 Connection and Service Data

We may process service-related data including:

  • IP addresses;

  • VPN node information;

  • Network type;

  • Connection status;

  • Traffic usage;

  • User ID;

  • Membership status;

  • Logged-in device information;

  • Necessary troubleshooting logs;

  • Necessary security and anti-abuse logs.

Such information is used only as reasonably necessary for VPN connectivity, traffic calculation, account and device management, service security, fraud or abuse prevention, and technical troubleshooting.

We do not use the contents of VPN communications to build advertising profiles.

6. Memberships, Data Packages, Dedicated IP Services and Payments

迅狐 (Foxlink VPN) may offer memberships, data packages, dedicated IP services, subscriptions, and other paid digital services.

When you make a purchase, we may process:

  • Order number;

  • Product or service name;

  • Subscription or package type;

  • Order amount;

  • Payment channel;

  • Payment status;

  • Payment time;

  • Third-party transaction or purchase identifier;

  • Information necessary for refunds, reconciliation and customer support.

6.1 Google Play Purchases

For the version distributed through Google Play, purchases of applicable digital products and services are processed through the Google Play billing system, subject to Google Play's applicable policies.

Google or its payment service providers process the payment credentials necessary to complete the transaction.

迅狐 (Foxlink VPN) may receive information necessary to verify and fulfill the purchase, such as:

  • Product ID;

  • Order or transaction information;

  • Purchase token;

  • Purchase status;

  • Subscription status;

  • Information necessary to verify entitlement or process refunds.

We do not receive or store your full payment card number, Google Account payment password, or other payment authentication credentials used by Google.

6.2 Apple App Store Purchases

Where purchases are provided through the Apple App Store version of Foxlink VPN, applicable in-app purchases may be processed by Apple.

Apple handles payment credentials under Apple's own terms and privacy practices.

We may receive transaction identifiers, product information, subscription status, purchase status, or other information reasonably necessary to verify and provide the purchased service.

We do not receive your Apple ID password or full payment card information from Apple.

6.3 Other Distribution Channels

Versions of Foxlink VPN distributed outside Google Play may, where permitted by applicable platform rules and law, support other payment methods such as:

  • WeChat Pay;

  • Alipay.

These payment methods are applicable only where they are offered in the relevant version or distribution channel.

The Google Play-distributed version does not use WeChat Pay or Alipay as a substitute for Google Play's billing system for transactions that are required to use Google Play billing.

Third-party payment providers independently process payment credentials in accordance with their own privacy policies.

We generally receive only the transaction information reasonably necessary to confirm payment, activate services, reconcile transactions, process refunds and provide customer support.

7. Referral, Promotion and Attribution Information

迅狐 (Foxlink VPN) may provide referral codes, referral rewards, promotional campaigns, channel attribution and similar features.

Where these features are enabled, we may process:

  • Referral codes;

  • Referral relationships;

  • Promotional channel identifiers;

  • Promotional link parameters;

  • Installation source;

  • Installation and activation information;

  • First-launch information;

  • App wake-up information;

  • Necessary device and network information for attribution and anti-fraud.

Certain attribution or deep-link functions may be supported by OpenInstall / open+.

The information processed depends on the operating system, SDK version and functionality actually enabled.

We use attribution information for referral rewards, channel statistics, campaign measurement, deep linking, fraud prevention and related operational purposes.

8. Favorites, Saved Nodes and Application Settings

When you actively use functions such as node favorites, saved nodes or application settings, we may process and store information including:

  • Favorite VPN nodes;

  • Saved node status;

  • Application preferences;

  • Interface or feature settings;

  • Other configurations selected by you.

Where account synchronization is supported, some configuration information may be associated with your user account so that settings can be restored across sessions or devices.

9. Customer Support and After-Sales Services

When you contact us through email, Telegram, or another official support channel, we may process information voluntarily provided by you, including:

  • Email address;

  • User ID;

  • Order number;

  • Membership status;

  • Device information;

  • VPN connection information;

  • Issue description;

  • Screenshots;

  • Support messages;

  • Information related to a refund or complaint;

  • Other relevant information you choose to provide.

We use this information to answer inquiries, investigate technical problems, provide support, process refunds, handle complaints and resolve disputes.

Please do not send us passwords, payment authentication information, bank card passwords, third-party account passwords, identity documents, or other sensitive information that is not necessary for us to process your request.

10. Camera Permission and System Capabilities

10.1 Camera Permission

迅狐 (Foxlink VPN) may provide a function allowing users to scan a QR code, for example to authenticate or log in to a PC version of the service.

Camera permission is requested only when you actively use a feature requiring camera access.

Real-time camera images used for QR recognition are not intended to be stored as user photographs.

After a QR code is recognized, information such as the QR recognition result, temporary login token, or authentication credential necessary to complete the requested login may be transmitted to our servers.

If you deny camera permission, VPN functions unrelated to QR scanning will remain available, although the QR-code-based feature will not function.

You can disable camera permission through your operating system settings.

10.2 Network Access

Internet and network access are required to perform functions including:

  • Account registration and login;

  • Retrieving VPN node information;

  • Establishing VPN connections;

  • Checking membership status;

  • Synchronizing purchases;

  • Communicating with service servers;

  • Providing online customer services.

10.3 VPN System Capability

迅狐 (Foxlink VPN) uses VPN or network tunneling capabilities provided by the operating system.

The operating system may display a VPN authorization notice when you first attempt to establish a VPN connection.

A VPN connection can be established only after the necessary system authorization has been granted.

11. Third-Party Services, SDKs and Service Providers

We may use third-party service providers where reasonably necessary to provide specific functions.

The exact third-party services applicable to you depend on the platform, distribution channel, operating system and functions you use.

11.1 OpenInstall / open+

Service Provider:
Fujian Fen He Miao Network Technology Co., Ltd.
(福建分和秒网络科技有限公司)

Possible purposes include:

  • Installation source attribution;

  • Promotional attribution;

  • Referral relationship recognition;

  • Installation and activation attribution;

  • Deep linking and app wake-up;

  • Channel analytics;

  • Anti-fraud.

Depending on SDK configuration and device environment, OpenInstall may process technical information such as:

  • IP address;

  • Network information;

  • Device brand and model;

  • Operating system version;

  • App information;

  • Device identifier-related information where available and permitted;

  • Installation and launch information;

  • Channel identifiers;

  • Promotional parameters.

11.2 Google Play and Google Play Billing

For the Google Play version, Google may provide services including:

  • App distribution;

  • Purchase and subscription processing;

  • Purchase verification;

  • Refund and subscription management;

  • Platform security and fraud prevention.

Google independently processes information under its own privacy policy and applicable terms.

We receive only information reasonably necessary to identify, verify and provide purchases or subscriptions associated with our application.

11.3 Apple App Store Services

For the iOS version, Apple may provide services including:

  • Application distribution;

  • In-app purchases;

  • Subscription management;

  • Purchase verification;

  • Refund processing;

  • Platform security.

Apple independently processes information under its own privacy policy and applicable terms.

11.4 WeChat Pay

Where WeChat Pay is offered in a permitted distribution channel, it may be used to process purchases, payment confirmation, refunds and transaction reconciliation.

The relevant payment service is provided by Tenpay Payment Technology Co., Ltd. or other applicable WeChat Pay service entities.

We may provide information necessary to create or verify a transaction, such as:

  • Order number;

  • Product or service information;

  • Order amount;

  • Merchant information.

We may receive information such as:

  • Payment status;

  • Transaction number;

  • Payment time.

We do not obtain your WeChat Pay password.

11.5 Alipay

Where Alipay is offered in a permitted distribution channel, it may be used to process purchases, payment confirmation, refunds, reconciliation and payment risk control.

The relevant services may be provided by Alipay (China) Network Technology Co., Ltd. and applicable Alipay service entities.

We may provide information necessary to complete or verify a transaction, such as:

  • Order number;

  • Product or service information;

  • Order amount;

  • Merchant information.

We may receive information such as:

  • Payment status;

  • Transaction number;

  • Payment time.

We do not obtain your Alipay payment password.

11.6 Alibaba Cloud

We use Alibaba Cloud infrastructure for services including:

  • Backend servers;

  • Databases;

  • Account systems;

  • Membership and order systems;

  • VPN-related backend systems;

  • Data storage;

  • Security;

  • Technical logging;

  • Troubleshooting.

Our primary backend business data is currently hosted using Alibaba Cloud infrastructure in the Hong Kong Special Administrative Region.

Information hosted in this infrastructure may include:

  • Account information;

  • User IDs;

  • Device and login information;

  • VPN connection-related information;

  • IP addresses;

  • Traffic usage;

  • Membership information;

  • Order information;

  • User settings;

  • Customer support information;

  • Necessary system, security and troubleshooting logs.

12. Sharing and Disclosure of Personal Information

We do not sell your personal information.

We generally do not provide your personal information to third parties unrelated to providing or supporting 迅狐 (Foxlink VPN).

Where reasonably necessary, information may be processed by service providers such as:

  • Cloud infrastructure providers;

  • Payment processors;

  • App stores;

  • Attribution service providers;

  • Security service providers;

  • Customer support service providers.

We seek to limit information provided to such parties to what is reasonably necessary for the applicable function.

We may also disclose information where reasonably necessary:

  • To comply with applicable law;

  • To respond to a legally valid request from a competent authority;

  • To protect the rights, security and property of users, our service or third parties;

  • To investigate fraud, abuse or security incidents;

  • In connection with a merger, acquisition, restructuring or transfer of relevant business assets, subject to applicable law.

We generally do not publicly disclose personal information unless you authorize us to do so or disclosure is otherwise legally required.

13. Data Storage and Cross-Border Processing

Our primary backend business data is currently hosted in the Hong Kong Special Administrative Region using Alibaba Cloud infrastructure.

Accordingly, information necessary to provide the service may be transferred to and processed in Hong Kong, including:

  • Account information;

  • Device and login information;

  • IP addresses;

  • VPN connection information;

  • Traffic usage;

  • Membership information;

  • Order information;

  • User configuration information;

  • Necessary technical logs.

If you access the service from another country or region, your information may therefore be transferred across national or regional borders.

In addition, when you actively select or connect to a VPN node located in another jurisdiction, such as Hong Kong, Japan, Singapore, the United States, or another location, your network traffic must technically pass through the selected or assigned VPN server in order to provide the VPN connection requested by you.

Such network transmission does not mean that we store the contents of your VPN communications as user activity logs.

Where applicable law requires consent, contractual safeguards, regulatory filings, security assessments or other measures relating to cross-border processing, we will take appropriate measures as required.

14. Data Retention

We retain personal information only for as long as reasonably necessary to provide the relevant service, fulfill the purposes described in this Privacy Policy, resolve disputes, maintain security, or comply with applicable legal obligations.

Account Information

Account information and user IDs are generally retained while your account remains active.

Following account deletion, applicable account information will be deleted or anonymized after any necessary verification, refund, dispute, security, accounting or legal retention requirements have been addressed.

Login and Device Information

Login and device information is retained only as reasonably necessary for device management, login security, account security, service management and abuse prevention.

VPN Connection and Traffic Information

VPN connection-related technical information is retained only where reasonably necessary for:

  • Connection management;

  • Traffic calculation;

  • Billing;

  • Security;

  • Abuse prevention;

  • Troubleshooting.

Such information is subject to minimization and technical log rotation procedures.

VPN Communication Content

VPN communication content described in Section 5.1 is not retained as user activity logs.

Membership, Purchase and Order Information

Purchase and order records may be retained as reasonably necessary for:

  • Transaction verification;

  • Service entitlement;

  • Refunds;

  • Accounting;

  • Taxation;

  • Auditing;

  • Chargebacks;

  • Fraud prevention;

  • Disputes;

  • Applicable legal obligations.

Referral and Attribution Information

Referral and attribution information is retained only as reasonably necessary for referral rewards, attribution, settlement, statistics and anti-fraud purposes.

Customer Support Information

Customer support records may be retained for a reasonable period necessary to resolve the relevant issue, handle complaints or disputes, and maintain customer service records.

Backups

Deleted information may remain temporarily in encrypted or protected backup systems until those backups are overwritten or deleted according to normal backup rotation schedules.

We will not restore deleted account information from backups for ordinary business use after a valid account deletion request has been completed.

15. How We Protect Your Information

We use technical and organizational safeguards appropriate to the nature of the information processed and the risks involved.

Measures may include:

  • Encryption of information during transmission;

  • Authentication mechanisms;

  • Access controls;

  • Role-based permissions;

  • Server and database security;

  • Restricted administrative access;

  • Security monitoring;

  • Logging of necessary administrative and security events;

  • Backup and disaster recovery procedures;

  • Measures to limit unnecessary third-party access.

No method of electronic transmission or data storage can guarantee absolute security.

If a personal information security incident occurs that may materially affect your rights or interests, we will take appropriate remedial and notification measures as required by applicable law.

16. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Access information associated with your account;

  • Correct inaccurate information;

  • Supplement incomplete information;

  • Delete eligible personal information;

  • Withdraw consent where processing is based on consent;

  • Request account deletion;

  • Obtain a copy of certain personal information;

  • Submit questions or complaints regarding our processing of personal information.

Some rights may be exercised directly within the application.

For other requests, contact:

bot@foxlink.cloud

We may require reasonable verification before fulfilling a request to protect accounts and personal information against unauthorized access.

17. Account Deletion

Users who create an account may request deletion of their account and associated personal information.

17.1 Deleting Your Account in the App

Where account creation is available in a version of 迅狐 (Foxlink VPN), an account deletion function should be made available within the application in accordance with applicable platform requirements.

For the Google Play version, users may initiate account deletion through the account deletion function provided within the application.

Before submitting the Google Play version for review, the in-app account deletion option must be available and readily discoverable to users.

17.2 Requesting Account Deletion Outside the App

You may also request deletion of your account outside the application.

Send an account deletion request to:

felix.hu1009@gmail.com

Please include sufficient information for us to identify your account, such as the email address or account identifier associated with your Foxlink VPN account.

We will not ask you to provide your account password by email.

For security reasons, we may require reasonable verification that you are the legitimate owner of the account.

17.3 What Happens After Account Deletion

After a valid account deletion request has been verified and processed:

  • The account will be permanently deleted rather than merely frozen or disabled;

  • Access to services associated with that account will terminate;

  • Personal information associated with the account will be deleted or anonymized where reasonably possible;

  • Saved settings and account-associated configurations will be deleted or anonymized;

  • Information retained only in backup systems will be removed according to normal backup rotation schedules.

Certain information may need to be retained after account deletion where reasonably necessary for:

  • Payment and transaction records;

  • Refunds and chargebacks;

  • Accounting and taxation;

  • Fraud prevention;

  • Security incident investigation;

  • Legal compliance;

  • Establishing, exercising or defending legal claims;

  • Resolving active disputes.

Any information retained for these purposes will not be used to continue providing ordinary account services or for unrelated marketing purposes.

We generally complete verified account deletion requests within 15 business days, unless applicable law requires or permits a different period.

18. Withdrawal of Permissions and Consent

You may control optional device permissions through your operating system settings.

For example, you may disable camera permission at any time.

If you withdraw a permission necessary for an optional function, that function may no longer work, but unrelated core functions will remain available where technically possible.

Withdrawal of consent or permissions does not affect processing that lawfully occurred before the withdrawal.

19. Protection of Children and Minors

迅狐 (Foxlink VPN) is not specifically designed or directed toward children below the minimum age at which they may independently consent to the processing of personal information under applicable law.

Where applicable law requires parental or guardian consent, users below the relevant age should use the service only with appropriate authorization from a parent or legal guardian.

If a parent or legal guardian believes that a child has provided personal information without appropriate authorization, please contact:

bot@foxlink.cloud

After verifying the circumstances, we will take appropriate steps as required by applicable law.

20. Third-Party Websites and Services

迅狐 (Foxlink VPN) may contain links or redirects to third-party services, including:

  • Google Play;

  • Apple services;

  • WeChat Pay;

  • Alipay;

  • Telegram;

  • Customer support services;

  • Other websites or services.

When you independently use a third-party service, that third party may process information according to its own privacy policy and terms.

We encourage you to review the relevant third-party privacy policies before providing information directly to those services.

This Privacy Policy applies to processing for which the applicable 迅狐 (Foxlink VPN) operator determines the purposes and means of processing.

21. Legal Bases Where Applicable

Where applicable privacy law requires us to identify a legal basis for processing personal information, processing may be based on:

  • Performance of a contract or provision of services requested by you;

  • Your consent;

  • Compliance with legal obligations;

  • Protection of our or our users' legitimate interests, where those interests are not overridden by your rights;

  • Prevention of fraud, security threats or abuse;

  • Establishment, exercise or defense of legal claims.

The applicable basis depends on the type of information, purpose of processing and jurisdiction.

22. Changes to This Privacy Policy

We may update this Privacy Policy when:

  • Application features change;

  • Payment channels change;

  • Third-party SDKs or service providers change;

  • Server or technical infrastructure changes;

  • Data processing practices change;

  • Applicable laws, regulations or platform requirements change.

When appropriate, we may notify users through:

  • This Privacy Policy page;

  • In-app notifications;

  • Application announcements;

  • Our official website;

  • Application update notices;

  • Email;

  • Other reasonable means.

For material changes affecting the categories of information processed, processing purposes, third-party recipients, storage locations or user rights, we will provide appropriate notice and obtain additional consent where required by applicable law.

The “Last Updated” date at the top of this Privacy Policy indicates when the current version was most recently revised.

23. Contact Us

If you have questions, comments or complaints regarding this Privacy Policy or our handling of personal information, or wish to exercise a privacy right, please contact:

Privacy Contact:
bot@foxlink.cloud

Account Deletion Requests:
felix.hu1009@gmail.com

Product:
迅狐 (Foxlink VPN)

Google Play Version

Developer / Operator:
KE INTERNATIONAL CO., LTD

Apple App Store Version

Operator:
QuantSigma Data Solutions Limited

For privacy rights requests, we recommend using an email subject such as:

“Foxlink VPN Personal Information Rights Request”

For account deletion requests, we recommend:

“Foxlink VPN Account Deletion Request”

We may require reasonable identity or account verification before processing a request.

After receiving a complete request and completing any necessary verification, we will generally respond to or process the request within 15 business days, unless applicable law requires otherwise.

KE INTERNATIONAL CO., LTD
Google Play Version of 迅狐 (Foxlink VPN)

QuantSigma Data Solutions Limited
Apple App Store Version of Foxlink VPN